The foundation of Mercy Medical Center is its commitment to provide outstanding quality care and services to all our patients. Integral to assuring excellent quality care is our emphasis on patient safety and patient satisfaction. When you stay at Mercy Medical Center, your health and comfort is our first concern. Some 1,700 employees, some of whom you may never meet, will have their attention focused on you. We hope your hospital stay will be as pleasant as possible.
The staff of the Patient Relations department is available to assist you with any concern or issues you may have. We are also available to provide an explanation of the Patient's Bill of Rights, Health Care Proxy/Advance Directive or language/interpretative services. The Patient Relations Department can be reached at 516 705-1319.
After discharge you may receive one of the following questionnaires concerning your hospital stay at Mercy Medical Center:
Please complete the survey to the best of your ability. We value your honest appraisal of the services and care you receive while a patient here, and will use this information to improve the quality of care we deliver.
To find a physician, please call our personal help line at:
For General and Patient Information:
Support Services Menu
- Support Services
- Bereavement Care
- Coffee Shop – Patio Grille
- Community Health Services
- Crisis Intervention Services
- Infection Prevention and Control
- Pastoral Care
- Patient Services -Patient Accounts
- Patient Registration
- Patient Relations
- Physician Support Services
- Post Hospital Care Planning
- Room Service Dining
- Safe Haven
- Terminal Illness Counseling
- Travel Medicine Service
- Weight Management Programs