Physician Support Services

Hospitalist Service:

The Mercy Medical Center Hospitalist Service is staffed by physicians who are Board Certified in their areas of specialty, and perform a variety of functions.

This program is available to serve our physicians when assistance is requested or when a patient is admitted without a personal physician.

The Hospitalist Service exists to serve you, and it is completely voluntary.

Your private patients are welcome at Mercy whether you use the service frequently; selectively for coverage on weekends, holidays and during vacation periods; or not at all.

In considering the Hospitalist Service, we urge you to remember that it is:

• Always Available - A hospitalist is now on site 24 hours a day.
• Easy to Contact - The Department of Hospitalist Services may be reached 24 hours a day by calling 516-705-3656, and you will be put directly in touch with the hospitalist on call. During a hospital stay, the hospitalists will provide you with as much communication as you request and a discharge summary will be sent to your office within 48 hours of discharge.
• Dedicated to Your Stewardship - Your role as the patient's primary care physician will be respected, referral patterns will not be disrupted and patients will be referred back to you at discharge.
• Efficient and Helpful - The hospitalists work hard at getting what needs to get done in a timely manner. The length of stay of patients referred to the hospitalists will be statistically attributed to the referring physician.
• Attentive to Patients - The Hospitalist Service staffing ratio is targeted for 1:15 patient encounters.
• Seeking Feedback - The Hospitalist Service is designed to enhance patient satisfaction, throughput and physician satisfaction. We will be actively seeking feedback and continuous improvement.